Our role is the factory side of that exchange: export cartons organized, marks applied as required, packing list and basic document information prepared according to agreed terms, and direct communication with your forwarder or shipping partner on pickup or loading. The division of work stays honest — we are a bag factory, not a freight forwarder; customs and destination clearance are normally handled by the buyer or their shipping partner, and final document requirements should be confirmed by the buyer or forwarder. Within that division, the factory side arrives complete and on time.